Strategies to cope with family stress:

 Figuring out what stress management tools work best for you can be a process. While there is no perfect way to manage stress, here are some tips that may work for you and your family:

• Know your own stress cues. For example, when you’re stressed, do you become forgetful, short tempered, clumsy or something else? Think about what gets your attention the most. Observe your kids and other family members for signs of stress and ask them to do the same for you. Sometimes other people notice our stress cues before we do.
• Take time to do something that is meaningful, relaxing and fun to you and your family. Read a book, sit on the porch and enjoy the scenery, enjoy coffee with a friend, or have a family movie or game night.
• Practice deep breathing or mindfulness. When you start to become anxious and extremely stressed, try sitting and breathing for a minute or so. It helps if you actually say in your mind, “I am breathing in, and I am breathing out.” It may sound silly, but it keeps your mind focused on something you can control: your breath. It helps to quiet your mind and help you relax. Teach kids how to use their breath to calm down. Incorporate family breathing breaks throughout your daily routines. The more you practice this when you are not stressed, the easier it is to tap into when you need it the most.
• Get enough sleep. Most health experts recognize that individuals who get at least 8 hours of sleep are less stressed, less sad and can manage anger Try an afternoon nap to supplement your sleep needs, if possible. Some people find that even a 15-minute “cat nap” can feel very refreshing. Just try not to sleep the afternoon away so you can still fall asleep at night. Make sure you are keeping a healthy sleep schedule for your kids too.
• Accept your emotions and feelings. It is OK to feel sad, anxious, angry or stressed. Noticing these emotions and naming them can help us be compassionate towards ourselves. Console yourself like you would your best friend: “Wow, I am sorry to hear you are feeling stressed/anxious. I am here for you. Need a hug?” You can help your children accept their stressed or anxious emotions if you recognize and name them and follow up with a hug.
• Consider the emotional needs of your family members. Our priorities may shift suddenly in a crisis. Make sure you understand and honor the needs of family members or other household residents during the recovery process. According to North Dakota State University Extension, it is important for adults to model appropriate emotional responses for children, as maintaining balance and calm will help them to navigate through their own emotions.
• Conserve your energy for things you can control. There are countless things that happen of which we have no control. Instead of spending energy on what if scenarios, devote your energy to tasks and actions that you can complete to begin the process of restoration, healing or returning to normal.
• Develop or use your support system. Your support system consists of the people who may or can fill different roles in your life. Use your support system to talk about your feelings and help you. If you are limited from in-person socializing, reach out to people on social media, text messaging, email or video calls to help you feel more connected to your support network. You may be helping them feel more connected as well.
• Laughter is the best medicine. Humor and laughter are great stress relievers and promote well-being. Find some family-friendly comedies. Have a family joke-telling contest.
• Focus on your health and the health of others in your family. Often during stressful times, individuals will turn to alcohol and drugs as a coping mechanism. These behaviors can lead to more stress and anxiety afterwards. Instead, concentrate on healthy habits, such as eating more fruits and vegetables and drinking more water. Try to fit in at least 30 minutes of physical activity a day. You can do this by taking a walk around the house or neighborhood or putting on some music and dancing. You could even have a family dance contest where each person teaches the others a new dance move.
• Get professional help. If you are feeling overwhelmed, seek assistance from an outside source such as your primary care provider or a mental health professional. Mental Health America is a great resource for information on self-help tools and mental health screenings.

Stress Management Tips:

However, in order to keep the company representable and keep a satisfying level of visitor experience, customer service agents need to be trained and keep their cool when talking to a customer.

In hopes of helping CS teams shake down the daily stress and keep calm during the contact with company clients, we’ve created a list of small things you could do to keep your stress levels in check.

Don’t take it personally

Frustrated customers that contact you don’t hold a grudge against you. Their complaints are aimed at the company, the product, or who knows what. Even more so in case the customer is making requests that you are not able to comply with.

It is estimated that during a busy month, the average waiting time for an agent to pick up a call is around 30 minutes. Keep this in mind when you feel your caller is frustrated. Pay attention if the customer is letting you know that they are not happy with how you are dealing with their case.

Keep your chin up

Laughter is a good way to ease the tension during a stressful conversation with the customer, but it also has a healing effect when you need something to lift your spirits up after a long day’s work. Write down situations that made you laugh at work or over TV — even memes if that’s your thing.

Laughter really is the best medicine. It is said to trigger the release of endorphins, the chemicals that make you feel at ease. As such, laughter can even make you temporarily forget about physical pain!

Be effective

This one is simple; to avoid stress, you have to keep the customer happy by solving their issue in the most efficient way. Keep a professional and open attitude when talking to a client, and you can even win over angry customers.

Customer satisfaction is an important asset in the process of building a good customer experience, and effectiveness influences the overall quality of service.

Go to the gym

Some experts claim that there is nothing like physical exercise to relieve the stress. The muscle contractions keep the heart pumping more and more oxygen in the blood and give you that extra boost of energy. The brain kicks in some dopamine, and that’s the key to ultimate bliss.

In case you are not willing to join a gym or simply don’t have enough time at your disposal, then perhaps morning and evening exercise at home could work. Learn to appreciate sit-ups and pushups: they cost you nothing and yet bring so many positives.

Take a walk

If you’re not into lifting weights, you can feed your brain with oxygen some other way and let it take care of the emotional balance in your body. Scientists state that fresh air benefits the brain as it brings in the extra oxygen with blood. With enough oxygen, our brain can stay focused and our capacity to handle day-to-day stress increases.

Movies relieve stress

According to modern media researches, movies are an excellent tool to take some load off your back. Whenever you feel like the stress of the day is getting you, consider the option of equipping yourself with some popcorn, soda, and a nice motion picture to chase away the clouds and let the sunshine back into your day.

(Popcorn and soda are optional, of course. You can kill two birds with one stone, by watching movies and eating healthy at the same time.)

Pick up a video game

Unless it is against your company’s policy, spend your coffee/smoke breaks or any other time you’re not working keeping yourself entertained with some video games. Some researches indicate that video games are good at helping cope with stressful situations. Mobile games seem like a perfect fit for a quick pause during work.